The offer and sale of products on our website www.tieyourtieflorence.com are governed by the current Terms and Conditions of use.
Products bought on www.tieyourtieflorence.com are sold directly by SEVENFOLD SRL Via Atto Vannucci 7 50134 Firenze Part. IVA: 06181430486
SEVENFOLD SRL sells products on www.tieyourtieflorence.com and practices its own e-commerce activity directed exclusively toward the final consumer. The “final consumer” is any individual who makes purchases for purposes unrelated to any business or professional activity eventually performed.
You can view our Terms and Conditions of use at any time by clicking on “Terms and Conditions.”
By validating the order online, the client accepts unconditionally and agrees to engage with www.tieyourtieflorence.com current terms and conditions of use. If the customer does not agree with the terms specified in the terms and conditions of use, we ask the customer not to place orders on www.tieyourtieflorence.com. By placing an order with www.tieyourtieflorence.com, the client confirms to know and accept our terms and conditions without reservation.
The prices of our products are indicated in Euros, all inclusive of tax, excluding processing fees and shipping.
For all products shipped outside of the European Union, the price will be calculated excluding taxes automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be charged.
www.tieyourtieflorence.com is not responsible for paying these taxes and fees. Instead, they are the client’s responsibility, both in terms of declaration and payment to the authorities and powers within the client’s country.
www.tieyourtieflorence.com reserves the right to modify prices at any time. However, products will be billed based on the rates in effect at the time the order is made, subject to availability.
Product availability is based on the amount of available stock.
If a product becomes unavailable after confirmation of the customer’s order, we will make every effort to keep the customer informed by email or phone as soon as possible. When a product is no longer available on www.tieyourtieflorence.com, customers will see a “Sold Out” button appear on the page.
Items will be sent to the delivery address indicated during the time of purchase.
Shipping fees are calculated automatically, just after you have finalized your order. They will appear in the amount you must pay. The amount depends on the products ordered, delivery area and the selected service.
When sending a package, we will send an email with the tracking number. You can follow your order from dispatch until arrival on the website of the delivery service by indicating the tracking number. Customs and other fees incurred in the destination country are the responsibility of the recipient.
You may choose between the following payment methods:
Bank transfer for purchases over € 500
If you are not satisfied with an item you have purchased with us, we will be happy to exchange or refund. You have 15 days from the date of receipt of the item to return it to us.
Please contact our customer service team before returning an item at: firstname.lastname@example.org. Items must be returned in their original condition, in their packaging and with a copy of the invoice to the following address: | SEVEN FOLD srl Via Atto Vannucci 7 – 50134 Firenze Italy |We will provide you with a return shipping label by email and return costs will be deducted from your refund.
You may also return the items directly to SEVEN FOLD srl Via Atto Vannucci 7 – 50134 Firenze Italy
No refund will be made at the store, and your credit card will not be credited.
Damaged or incomplete items will not be accepted and will be returned to you at your expense.
Packages returned without necessary return information will be sent back to the customer.
SEVEN FOLD srl Via Atto Vannucci 7 – 50134 Firenze Italy
Tel +39 055 0517597
Verify that items have been added to your bag by viewing the window that temporarily appears at the top right of the page. Click on “Checkout” to complete your order.
Your order will be shipped in one business day after you have placed your order. If we encounter difficulties regarding the availability of an item, we will inform you of the problem asap.
You can pay using Visa or Mastercard. We accept purchases made using Paypal. You may also pay by bank transfer for a purchase over 500€. We recommend that purchases exceeding 1,000€ are paid through bank transfer. If you choose this method, your order will be shipped upon receipt of the bank transfer (within 2 to 3 business days).
Once we have accepted the return, you will receive the refund by the same payment method used for the purchase. If you want to keep the refund for a future purchase, a credit will be issued to you at the store. Please note that no refunds can be made at the store.
All items can be returned. Returned products must be intact, in perfect condition for resale, and in their original packaging. The item returned should not have been worn or used, nor should it have any damage. It should be perfectly clean, just as it was when purchased. Any product that is damaged, incomplete, or whose original packaging is damaged will not be refunded or exchanged.